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Terms & Conditions
This contract is being signed between Association Shamir. (Registration number: 40008083814, legal address: 2, Turgeneva Street, Riga, (further – Seller),
and physical or juridical person (further – Buyer) who is making a purchase in the Seller’s online shop https://shamirshop.lv (further – Online Shop).
1. CONTRACT
Distance contract is a settlement between a Buyer and a Seller based on the Seller’s offer online. This distance contract concerns all orders that are made in the Seller’s online shop.
2. CONTRACT VALIDATION
The distance contract becomes valid as soon as the Buyer has made a purchase online and has received the Seller’s confirmation that is automatically generated via e-mail after the order is made. Orders and order confirmation are considered received when they are seen and available for both parties.
3. GENERAL RULES FOR ORDERING AN ITEM
In order to use the services of the Seller's online shop, the Buyer should choose goods from the offered goods in the Seller's online store. Having selected an item, the Buyer adds it to the cart. When the item is in the cart, a Buyer must choose a delivery method and payment method, then fill in all the necessary data: Name, Surname, email address, phone number and full delivery address, then press the button "Buy". The buyer confirms his order, as well as the data for delivery and payment. After the Buyer's funds are credited to the Seller's account, the Seller begins to place an Order for the goods.
After placing the order, an invoice is sent to the Buyer's e-mail, confirming the acceptance of the order, indicating the list of the selected goods and the total amount of the order. The Buyer can make a purchase in the Seller's online store without prior registration, which does not affect accomplishment of contract rules.
After receiving the order, the Seller will contact the Buyer to clarify the information (if there are any questions) and / or to confirm the order.
4. ORDER PAYMENT RULES
It is possible to pay for your online order by:
- using online banking system (with a debit issued by credit institution);
- using PayPal
- using PaySera
- transferring money
5. DELIVERY
Ordered items can be received:
- Personally (address – 2, Turgeneva street, Riga, LV-1050, Latvia), during the operating hours from 10:00 to 18:00
- Receiving an item in any of the Seller’s shops is free of charge.
- by Latvian Post post services, according to the Latvian Post delivery terms, and delivery service rates indicated by Seller
- Using Omniva parcel machines in Latvia, Lithuania and Estonia. Delivery service rates indicated by Seller.
- Using DPD parcel machines. Delivery service rates indicated by Seller.
Delivery price is not included in an item price!
The Seller reserves the right not to deliver the ordered items in case when the Buyer has not paid a bill.
Value Added Tax is included in the prices. Delivery price is not included in the price of an item. Delivery charge may vary depending on delivery location as well as the weight / size / packaging of goods.
The Seller is not responsible for subjective qualities of the goods f.e. the content of the books, media, audio/digital recordings etc.!
6. DISTANCE CONTRACT EXECUTION TIME
The Seller undertakes to execute the distance contract regulations in the territory of the Republic of Latvia no later than 30 days after receiving an order from the buyer or outside territory of the Republic of Latvia according to the online shop terms (deadlines).
If the Seller cannot execute the contract regulations due to lack of the Buyer’s ordered goods, Seller informs the Buyer about it. In that case the Seller can offer an equivalent product to the Buyer.
7. REFUSAL RIGHTS
In accordance with the Consumer Rights Protection Law of the Republic of Latvia a Buyer can use his refusal rights and unilaterally deviate from the distance contract in 14 days time and return the product to the Enterprise that was bought in the web shop.
The established date of the refusal rights starts on the day when the Buyer has received the product (or a part of the products if the order is completed partially).
In accordance with the 6th part of the 12th clause of the Consumer Rights Protection Law the consumer is responsible for keeping the product’s quality and safety in case of using his or her refusal rights during the 14 days time term. The Enterprise keeps its rights to reject the buyer’s refusal rights or to withhold the compensation charge in case when the returned product is damaged, because of being inattentive or ignoring the instructions for use, as well as when the original package of the product is lost or substantially damaged.
8. PRODUCT RETURN SEQUENCE
When returning the product/s the Buyer has to prove his/her identity by presenting identity documents and showing a document (receipt) that proves the purchase. The product can be returned not later than in 14 calendar days time.
9. CONFIDENTIALITY
The Seller resolves not to reveal and not to betray the information about a Buyer to a third party without a signed written agreement except for the cases when the legislation of the Republic of Latvia or this contract is violated.
10. OTHER REGULATIONS
By filling in the information in an order form the Buyer confirms that he/she has become acquainted and agreed that the data provided by him/her is used to accept Buyer’s order and to deliver the goods in accordance with laws and regulations of the Republic of Latvia. By filling in the information in an order form the Buyer confirms that the messages concerning the order processing will be sent to his/her e-mail.
The seller reserves the rights to inform the Buyer about new products/services or discounts.
Electronically concluded contract regulations are later available (for registered users) and seen in the Seller’s website and the Seller will store those data.
The descriptions of goods are made after the information given by manufacturer, descriptions and pictures are for information purposes, operational changes are possible. According to the changes instructed by manufacturer the parameters and configuration of the goods can be adjusted.
Any additional information about the products’ availability in stock can be clarified on business days (10 am to 6 pm) by the indicated phone number or via e-mail project@shamir.lv. If the preferable product is not available the Seller will offer an equivalent product or will suggest buying it when it is available again.
11. CONTRACT DURATION
The contract becomes valid when the Buyer’s order is made and is valid until the moment when the contracting parties have fully complied with their obligations to each other.
12. SELLER'S DETAILS/CONTACTS
Name: Association "Shamir"
Registration number: 40008083814
VAT Registration number: LV40008083814
Legal Address: 2, Turgeneva Street, Riga, LV-1050, Latvia
Office Address: 2, Turgeneva Street, Riga, LV-1050, Latvia
Online shop's bank account: LV64UNLA0050020638195
Bank: AS "SEB banka" UNLALV2X
Phone number: +371 67791782
